Customers find the thermostat works well with heat pumps, is easy to use and program, and offers great value for money. They appreciate its control capabilities, being able to monitor and control from anywhere through the phone app. Installation experiences are mixed, with some finding it easy while others say it’s finicky. Temperature control and Wi-Fi connectivity receive mixed feedback – while many can remotely control the temperature, some report connectivity issues. The screen life receives negative feedback, with several customers reporting that it suddenly died.